Registered before the reclassification?
A new registration class for supported independent living — 0138 — commenced on 1 July 2026. If your registration and your folder both predate it, your documents were written for a different shape of scrutiny, and nobody has told them.
The providers this page is for are not doing anything wrong. They are registered, they deliver well, and they genuinely believe the folder is fine — because it was fine, the year it was written.
Most established SIL providers hold the old registration group — 0115, "assistance with daily life tasks in a group or shared living arrangement". Many folders were built by a consultant years ago, against the instruments as they stood then. Since that day the NDIS Practice Standards have been amended, compilations of the instruments have been replaced, and a new registration class made for supported independent living has commenced. The folder kept working — in the sense that nobody opened it.
Open any policy and read the references section. If it cites an instrument by a compilation that has since been replaced — or cites the old group where the new class now applies to your SIL delivery — the document is describing a world that no longer exists. An auditor reads the references first, for exactly this reason.
Policies are not evidence. A register with rows in it is evidence; a policy on its own is a statement of intent. That distinction is where established providers get caught, precisely because the policies all exist.
109 documents in editable Word — policies, procedures, registers with worked rows, forms and guides, aligned to the current instruments. Put your business name in the header, run the keep/update/supersede pass against what you have, and keep the best of both.
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